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FAQ: How to Setup Virus Scanning (Read Me First)


Requirements

eXchange POP3 is designed to work with almost any virus scanner allowing your email traffic to be effectively scanned by the best and most trusted virus scanners on the market.

eXchange POP3 requires a virus scanner that can automatically scan files as they are written to your hard drive. This feature is named differently depending on the manufacturer but the common names are: Real-Time Scan, Auto-Protect, Auto-Scan, etc.

Attachments inside Internet email messages are not scannable for viruses so eXchange POP3 decodes each message and exports the attachments to a folder. At this point, the attachment file is automatically scanned by your virus scanner.

eXchange POP3 detects if you scanner has removed the file or cleaned it, indicating that a virus exists or has been removed. eXchange POP3 then (based on the options you set) will remove the attachment from the message, replace the attachment with the new cleaned file or discard the message and not deliver it.

General Instructions

The following steps are general for configuring any virus scanner to work with eXchange POP3. If a particular step is not possible on your virus scanner, skip the step.

Step 1
Within your virus scanner, turn on automatic scanning of inbound files (ie. files written to hard drive).

Step 2
Within your virus scanner, any option selected on how to handle infected files should operate automatically without user intervention (no pop-up messages or dialogs should occur).

Step 3
You scanner should only scan the SCAN subfolder of the eXchange POP3 installation. The other folders and most importantly the DATA subfolder and all the folders under it should NOT be scanned.

Step 4
Enable virus scanning in eXchange POP3.
While running eXchange POP3 Administration program select:

eXchange POP3 Configuration Virus Scanning

and enable virus scanning. See eXchange POP3 Help for information on virus scanning options.


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